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Build a Smarter Team With AI Agents That Understand Your Business

Platica is the platform for building AI agents to streamline support, sales, and marketing. Free up your team for high-impact work.

BUILD WITH AI

Describe your business. Platica builds the agent.

Forget flow builders. You chat with an assistant and it sets up your AI agent — with role, context and connected tools.

  1. Tell it what your company does

    Describe the business and the role you want it to play. No diagrams or flows.

  2. Upload what it should know

    Reports, policies, catalogs, processes: your agent answers and acts with real info.

  3. Connect your tools

    CRM, calendar, inventory or APIs: so it executes tasks, not just answers questions.

  4. Test it and put it to work

    Simulate real scenarios, fine-tune and deploy it across your team channels.

IMPACT

Powering Teams with Autonomous AI Agents

Hundreds of companies delegating complex tasks to AI agents. Achieving 88% autonomy while serving thousands of customers daily.

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Autonomous Agents

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Trusted by leading companies

Vianney Chivas Boletomovil Dilusa

PRICING

Find the right plan
for your team

Choose how many interactions your agent has each month and where it talks. We'll tell you which plan fits.

Interactions with your agent

messages per month

500 20,000+

We recommend Basic · $129 USD

Every message your agent receives or sends counts as one interaction.

Where does it talk?

Basic Plan

Recommended

$129 USD/mo + tax

Perfect for startups and small businesses going digital.

Covers up to 3,621 interactions a month on Chat, at $0.036 USD each.

Get Basic
  • 3,000 credits per month
  • Unlimited AI agents
  • Unlimited users
  • Personalized support

In every plan

  • Omnichannel inbox: AI + your team
  • Agentic CRM for your contacts
  • AI-powered WhatsApp campaigns
  • Subagents and knowledge base
  • 100+ integrations
  • Custom APIs: MCP, REST and webhooks

Frequently asked questions

What counts as an interaction?

Every message between your customer and your agent. If your customer writes and your agent replies, that's two interactions.

How much does each message cost?

It depends on who replies and where. With the Basic Plan:

  • When you talk with your AI agent on the platform, each message has an estimated cost of $0.036 USD. On the channels you connect it costs the same; on WhatsApp, Meta's fee is added.
  • When you connect a channel and your team replies directly from the inbox, without the AI agent, each message costs $0.012 USD, plus Meta's fee on WhatsApp.
  • WhatsApp campaigns use Meta templates. Meta charges each template at its own cost, and Platica adds a messaging fee: $0.024 USD for marketing templates and $0.012 USD for the rest (utility or authentication).

Approximate USD prices; you're billed in Mexican pesos (MXN) plus VAT. Meta's fee depends on your customer's country and the type of message. See Meta's rates

How is the WhatsApp fee charged?

Meta charges a fee for every WhatsApp message, and it depends on your customer's country. That fee is deducted from your plan's credits along with the message, which is why a WhatsApp message costs more than on other channels. USD prices are approximate; you're billed in Mexican pesos (MXN) plus VAT.

What are credits?

They're the balance your plan gives you each month. Every message uses credits based on its channel; WhatsApp costs a bit more because it includes Meta's fee. Unused credits don't roll over.

Can I use several channels?

Yes. Your credits are shared across all your channels. Here you pick one to get an estimate; if you use several, your usage will be a mix of their rates.

What if I run out of credits?

On the Free plan, your agent pauses until next month or until you buy a top-up. On paid plans, your agent keeps replying and the extra is billed on your next invoice at the same rates.

Enhance Your Team's Efficiency with AI Agents

Let AI agents handle repetitive tasks, freeing up your team to focus on strategic, high-value work.

  • Set it up in minutes, no technical team required
  • Connect WhatsApp, Instagram and Messenger
  • Cancel anytime

Free trial · No credit card required